Privacy Policy.
This policy explains what personal information Synacor Systems collects, how we use it, and the choices you have. Last updated: June 2026.
Who we are
Synacor Systems is a technology company registered in Kenya, with offices at The Promenade, General Mathenge Drive, Nairobi. You can reach us at info@synacor.co.ke.
What we collect
When you contact us through the website, we collect the information you provide voluntarily — typically your name, work email, company, and the contents of your message. We do not use cookies, analytics, or third-party tracking on this site.
How we use it
We use the information you submit solely to respond to your enquiry and to follow up about the services you've asked about. We do not sell, rent, or share your information with third parties for marketing.
How long we keep it
We retain enquiry correspondence for as long as needed to serve your request and meet our legal and accounting obligations under Kenyan law, after which it is securely deleted.
Your rights
Under Kenya's Data Protection Act (2019) and the GDPR (where applicable), you have the right to access, correct, or request deletion of your personal information. To exercise these rights, email info@synacor.co.ke.
Security
We use reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction.
Changes
We may update this policy from time to time. Material changes will be reflected on this page with a revised "last updated" date.